Privacy policy

Effective October 27, 2026

This policy explains what information Better Feeling Auto Spa (“Better Feeling,” “we,” “us”) collects through this website and when you contact us, how we use it, and the choices you have.

What information do we collect?

When you request an estimate or contact us, we collect what you choose to give us: your name, phone number, email address, city, details about your vehicle and any message you write. When you visit the site we also receive standard technical information such as your browser type, pages viewed and the referring page, which helps us understand how the site is used.

How do we use it?

We use your information to respond to your request, prepare an estimate, schedule and carry out your treatment, send appointment reminders and invoices, ask about your experience afterward, and improve our service. We do not sell your personal information.

Text messages

If you give us your mobile number and agree to receive texts, we may send you messages about your estimate, appointments and invoices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with service providers who help us send messages, solely to deliver them.

Who do we share information with?

We share information only with service providers that help us run the business, such as our customer management, scheduling, payment and messaging platforms, and only so they can provide that service to us. We may also disclose information if required by law.

How long do we keep it?

We keep your information for as long as we need it to serve you and to meet legal, tax and accounting obligations, then delete or anonymize it.

Your choices

You can ask us to access, correct or delete the information we hold about you, or to stop contacting you. Send your request through the contact form, and we will respond within a reasonable time.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

If we change this policy, we will update the effective date above. Material changes will be noted on this page.